The health insurance Open Enrollment Period is here, and for many insurance agents, this is a crazy and overwhelming time. Not only will you be trying to manage new leads, but you’ll be trying to take care of client requests and renewals. All of this while trying to stay organized, and dealing with any other issues that come up at your agency. But, while there will be a lot on your plate during this time, you still have to find a way to stay on top of your marketing strategy, since one of the main things that will help you be successful during the Open Enrollment Period is driving conversions.
As mentioned, the OEP is a critical time for insurance agents, because you have both prospective and current clients who will need your help finding a health insurance policy. Some might be looking for a completely new plan, while others will be looking to make changes, and some might be looking for policies to add to their current plan. Knowing how to market your insurance agency will help you reach the right audience at the right time, which will help you maximize your conversion rate as you save time and money.
Marketing Tactics To Consider
There will be a lot of people searching online for health insurance options before they make a purchase during the OEP, so you need to be as far up in the search rankings as possible. This means publishing SEO-driven content using targeted keywords and answering the questions that your target audience is asking online. Blogs are a great way to get your business in front of inquiring leads, just make sure you research all the keywords and topics your customers are searching for.
2. Get your agency a Google My Business listing
What pops up when someone searches for your specific insurance agency on Google? Is there a picture of your agency? Is the correct address listed? Are the hours and phone numbers correct?
You want to make sure that info about your agency is easily accessible and correct, so get yourself a Google My Business listing. To create a listing, first sign in to Google Maps. Then you can add your business easily: Enter your address in the search bar. On the left, in the Business Profile, click add your business. After that, just follow the on-screen instructions to finish signing up for your Business Profile.
Around 89% of consumers read reviews before making a purchase, and 92% of consumers trust referrals from people they know, so it’s very important to have plenty of both. You can ask for referrals from current customers, and use them to your advantage to bring in more customers. As for reviews, make sure that your ratings are up on the Google My Business listing you created. And if you have any negative reviews, make sure that you respond to them and try to rectify the situation.
Cross-selling opportunities can boost your sales and customer retention, as well as customer satisfaction rate. Before your renewal meeting with your current clients, make sure to always check for cross-selling opportunities. You can conduct comprehensive audience research to identify what your clients’ needs are, which should be done regularly – after all, customer needs are always changing. For example, if they just got married, engaged, or are having a baby, you can open up a conversation about looking into a healthcare plan that will meet their new needs.
To increase your chances of making a sale, implement your cross-selling strategy within 30 days of your initial conversation. Timing is critical, and if you wait past this period, your efforts will be less effective.
Automated email campaigns will help you stay top-of-mind with new and prospective clients. Make sure to tailor the information in your emails to your audience, and to personalize your message to individuals as they move through the sales funnel. You can create many types of emails with different purposes, such as product promotions, follow-ups, and notifications to upcoming changes in their policy.
Marketing is one of the most important things to focus on for your business to bring in and convert more leads. But if you need help finding leads that are qualified and ready to be converted, Benepath can help! When you work with Benepath, receiving reliable, exclusive leads is the easy part.
We provide real-time leads through a secured process and give you a customized thank-you page so your leads will be ready for your call. This thank-you page assures leads that they won’t be bounced around between agents and gives them a feeling of connection with you right from the start. We offer the leads, and, while it is up to you to properly nurture your leads, we’ll be behind you every step of the way. You’ll find, though, that our leads don’t need much nurturing because they are ready to speak with you and buy your product! But if they do need some nurturing, follow the effective ways mentioned above to seal the deal. To get more information, fill out the form below or call 866-368-0377.