It is all about integrity, reliability and your strive for excellence. It is about being known for your approach, expertise, willingness to find what your clients needs and your handling of an insurance claim.
Remember that you are laying the groundwork for positive interactions for years to come with your clients. Your clients refer others to you because of your service, attitude, excellence, integrity and experience. Making the effort to learn about new products and changes to existing policies that make a difference for your clients is crucial.
Customers who are treated with respect and are helped when they need assistance choosing an insurance policy are the people who remember you, remain loyal customers and – refer others to you.