NEWTOWN SQUARE, PA – Benepath, a leader in insurance lead generation and marketing, is excited to announce the promotion of Jen Getz to Vice President of Customer Success. This pivotal move underscores Benepath’s commitment to ensuring customer success remains at the forefront of its business strategy. With over 13 years of dedicated service, Jen’s promotion reflects her exceptional leadership and long-standing contributions to the company’s growth and the success of its clients.
Jen’s journey with Benepath began when she rejoined the workforce after a seven-year career break as the primary caregiver to her three children. Starting as a part-time employee, Jen quickly demonstrated her ability to adapt and excel across various roles. Her deep understanding of the company’s operations, combined with hands-on experience in marketing and lead generation, laid the foundation for her rapid progression.
As the Manager of Customer Service, Jen built and led a high-performing team that focused on enhancing client relationships and driving customer retention. Her leadership played a key role in transitioning Benepath from a sales-driven servicing model to a dedicated customer success team. By implementing proactive strategies and fostering close collaboration with clients, she elevated the company’s customer service approach to new heights, making Benepath a trusted partner to its clients.
In her new role as Vice President of Customer Success, Jen will focus on enhancing customer retention, strengthening strategic partnerships, and aligning Benepath’s services with client goals. Speaking about her promotion, Jen said, “As Benepath has grown, our client base has shifted to larger corporate accounts with more complex needs. To meet these demands, we’re focused on delivering a personalized approach to account management, using advanced technology to tailor lead delivery and filtering processes. This allows us to offer customized solutions that align with each client’s goals and drive mutual success.”
Benepath CEO Clelland Green also shared his thoughts on Jen’s promotion: “Jen Getz’s promotion to Vice President of Customer Success reflects our unwavering commitment to putting the success of our customers at the forefront of everything we do. Jen has been with us for 13 years, and her journey from part-time administrative support to a key member of our management team is a testament to her deep understanding of our clients’ needs. Her promotion reinforces our belief that when our customers succeed, we succeed.”
With Jen at the helm of the Customer Success team, Benepath is poised to further elevate its client partnerships, ensuring that success for both the company and its customers continues to thrive.
About Benepath
Benepath is a trusted provider of insurance leads, committed to helping agencies and businesses succeed by connecting them with high-quality, exclusive leads. With a focus on delivering results-driven solutions and excellent customer service, Benepath partners with clients to foster growth and success in a competitive marketplace.
Media Contact:
Ashley Falbo – afalbo@benepath.net