One other way to keep in touch with your exclusive Medicare supplement leads is to send emails, if they have an email address. It is the perfect way to keep in touch, without calling them too many times. You have the chance to send more information, changes in Medicare supplement information, rates and what is included in various policies. You can also answer any of their questions in a more detailed manner than chatting on the phone. At times when we are on the phone, we forget to mention vital information that may make a difference in their decision to buy.

Keep in touch by email on a regular basis, but don’t overdo it. Just be ready and willing to answer any questions they may have and provide any information requested. The good thing that may come out of this process is not only a sale, but word-of-mouth referrals to the customer’s friends. That is good for business.